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Integrations

Incidents where your team already works.

Send Ceburu alerts to ServiceNow as incidents — routed, templated and kept in step — and collect telemetry through open standards your estate already speaks.

ServiceNow ITSM Available

Create and update incidents from alerts.

Routing rules decide which alerts reach the desk; ticket templates decide what each incident says. Field mappings put the right impact, urgency, category and assignment group on every ticket.

  • Routing rules: checked in order, first match wins
  • Ticket templates with field mappings
  • Incidents created and updated from alerts
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Integrations / ServiceNow
Example
Example: a Ceburu alert matches a routing rule, a ticket template maps its fields, an incident is created in ServiceNow, and the incident is updated when the alert resolves.

Identity

One sign-in for every module.

People sign in centrally through the Ceburu account portal, with identity integrations for your directory. Every module and every customer region sits behind the same sign-in. Talk to us about the identity provider you use.

Collection

Collected through open standards.

Ceburu collects through the protocols and agents your estate already supports.

  • OpenTelemetryApplications send traces and metrics to the Ceburu Collector, which is built on OpenTelemetry.
  • Fluent BitLog agents ship to the Ceburu Log Forwarder at your edge.
  • SNMPNetwork devices — interfaces, health, BGP, traps — and discovery over vendor APIs.
  • WinRM and SSHAgentless monitoring of Windows and Linux servers, including Microsoft IIS.
  • vSphereVMware ESXi hosts: VMs, datastores, snapshots and networking.
  • Read-only database pollingNine database engines, queried remotely from a separate host.

Coming soon

  • Jira
  • Slack
  • PagerDuty
  • Zendesk
  • Freshservice
  • Okta
  • Azure
  • AWS
  • Google

On the roadmap, not yet available.

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